In the 21st century, organizations face challenges that are too complex to be addressed and resolved by a single leader. In this ever-changing business world, organizations have a better chance to succeed when leadership is shared and important decisions are made by people working together in self-directed teams that hold themselves accountable for the performance and results. Self-directed teams have members who act as leaders, understand their role and the tasks that need to be accomplished, and seek to continuously improve their performance. Members of these teams take responsibility for outcomes and understand that their individual contributions strengthen the overall performance of the organization. Self-directed teams allow many organizations to harness the vitality and drive of their collective talent to achieve superior performance.
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